Where to Get Help

During the lockdown, lots of charities and community groups are functioning differently, and lots of new initiatives have sprung up to provide the help that’s needed. If you, or someone you know, needs help, have a look through the information below. There’s also information here about how to volunteer, if you are able.

Croydon Voluntary Action

CVA is coordinating Croydon’s voluntary and community sector effort to maintain social connections across the borough – visit their website.

They’re compiling a directory of services and activities still running – so please email connectwellcroydon@cvalive.org.uk with brief details of whatever support your group is managing to provide.

They have a telephone helpline for vulnerable people who need support: 020 8253 7076.

For anyone who is able to volunteer, we have a very short form to fill in: click here, complete and submit to our Volunteer Centre team, who will then get in touch with you.

Finally, the CVA Resource Centre is operating as a Community Hub – a food and medicines collection and delivery point. To make donations please contact us on 020 8253 1268 between 10am and 3pm Monday to Friday, or via Shalina.Alabaksh@cvalive.org.uk.


Local Support Services & Activities

Access Croydon’s Libraries Online

Looking for something to do at home?  Use your library card to access books, magazines, and films online. Anyone who is not a member but would like to join can do so here.  Library books currently on loan will be automatically extended to 30 April 2020.

Find out more about Library services here and Museum services here.

#Donate your Commute

The BigGive’s online matchfunding campaign is asking those forced to work from home to donate the money they would have spent on travelling to help charities support pandemic affected communities.  Find out more.

Supporting Older People

Age UK Croydon have rolled out a community programme delivering food and essential items to older vulnerable people in Croydon.  Find out more.

Local Services for the Homeless

With everything shutting down there are still some services running for the homeless in Croydon.  Find out more.

Community Support in New Addington

If you’re feeling a bit overwhelmed by your new situation, your health, or the health of your loved one there is support available.  Find out more.

Wellbeing Resources

Off the Record in partnership with Croydon BME Forum have produced a list of local numbers/websites you can call on in an emergency. Find out more.

Covid-19 Mutual Aid

Croydon Covid-19 Mutual Aid is a group of over 3,000 Croydon residents who are volunteering to help their neighbours through coronavirus.  Find out more.

Support for Croydon’s Carers

Although the Carers Support Centre in George Street is closed due to Government guidelines on the Covid-19 outbreak they can still offer support if you need it.  Find out more.

For even more help, download these documents:

Stay safe, and if you need help, ask!

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